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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bailey & Garrett Kirkendoll

Bailey & Garrett Kirkendoll

July 29, 2026

5  out of  5
rating by Bailey & Garrett Kirkendoll
"I had such a wonderful experience working with Baylee at State Farm! She helped me with my policy today and made the entire process incredibly easy and stress free. She was professional, kind, patient, and so knowledgeable, taking the time to answer all of my questions and explain everything clearly. It’s rare to find someone who genuinely cares about making sure you understand your coverage and feel confident in your decisions. I truly appreciated her outstanding customer service and would highly recommend Baylee to anyone looking for an insurance agent who goes above and beyond. Thank you for such a fantastic experience!"
We responded:
"I'm thrilled to read about your experience with BayLee! She does a phenomenal job helping our customers understand their coverage and answer questions. Thank you for highlighting her professionalism, kindness, and patience. And thank you for choosing us for your insurance needs, Bailey. Feel free to call or stop by whenever you have questions."
Profile photo of Tina Weaver

Tina Weaver

July 23, 2026

5  out of  5
rating by Tina Weaver
"These guys have made everything easy for me. They are there when I need them and I already had to have my car towed and they made that easy also. Thank you!! Sometimes life is so hard that when people do what they can to make things easy it makes you more appreciative."
We responded:
"We're happy to help, Tina, and appreciate you choosing our agency. Please reach out whenever you have questions or need assistance."
Profile photo of K E

K E

July 14, 2026

1  out of  5
rating by K E
"Office hours are not accurate. Hard to reach them unless you leave a message. Even after leaving messages you might not get a call back. I have experienced this all and then some. I am switching agents."
We responded:
"I’m genuinely sorry we weren’t the right fit for you.

I want to clarify that our posted office hours are accurate and that during those hours, our team is often helping other clients in person or by phone. If we’re unable to answer immediately, leaving a voicemail is the quickest way for us to return the call and make sure nothing is missed.

I’m sorry your experience didn’t meet your expectations, and I wish you nothing but the best with your new agency."
Profile photo of Patrick Hagens

Patrick Hagens

July 14, 2026

1  out of  5
rating by Patrick Hagens
"Lacking in customer service, you have leave a message and they call you back when its convenient for them. Owner is arrogant and doesn't admit when his team has screwed up."
We responded:
"Thank you for your feedback, Patrick. Looking back, I can see how my reaction at the end could have come across differently than I intended. I apologize for that. Our office returns voicemail messages as promptly as possible throughout the day so we can give each conversation our full attention.

While we recall parts of this situation differently, I respect that this was your experience, and I genuinely wish you the very best moving forward. "
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Fuji Daussin

May 9, 2026

5  out of  5
rating by Fuji Daussin
"Thanks!!!"
We responded:
"You're welcome, Fuji!"
Profile photo of Doris S

Doris S

April 24, 2026

5  out of  5
rating by Doris S
"Very professional and timely interactions which supported our immediate needs! Thank you very much!!!"
We responded:
"Appreciate you sharing your experience, Doris. Feel free to call or stop by whenever we can help."
Profile photo of Brandie Delaney

Brandie Delaney

March 24, 2026

5  out of  5
rating by Brandie Delaney
"Quick and efficient service!"
We responded:
"Thanks for the review, Brandie! "
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Caleb Rold

January 28, 2026

5  out of  5
rating by Caleb Rold
"Lauren was awesome! Knowledgeable and helpful"
We responded:
"Knowledgeable and helpful is what I like to hear, Caleb. Appreciate your feedback."
Profile photo of Trevor Townsend

Trevor Townsend

December 30, 2025

5  out of  5
rating by Trevor Townsend
"The agent, Bailey, who responded to the problems, miscommunication, and misunderstandings with the account, did so with kindness and reassurance that everything was going to work out and that she would make sure everything was cleared up. Bailey totally took the stress out of the situation and was professionally reassuring that things would be cleared up. I am so appreciative of her willingness to support and help in the situation."
We responded:
"Kindness and reassurance are what's needed when miscommunication happens, Trevor. I'm happy to hear that's exactly what you experienced with BayLee. Thank you for allowing us to help take the stress out of the situation. Please reach out if there's anything else we can do!"
Profile photo of Audra Preheim

Audra Preheim

December 13, 2025

5  out of  5
rating by Audra Preheim
"Louis was easy and a pleasure work with."
We responded:
"Thanks for the shout-out to Louise, Audra! "
Profile photo of Randy Tapani

Randy Tapani

December 12, 2025

5  out of  5
rating by Randy Tapani
"Everyone helped out ad got the job done for my food truck! Thank you for the help"
We responded:
"You're welcome, Randy! And thanks for choosing us to help cover your food truck. "
Profile photo of Meggie Aube-Trammell

Meggie Aube-Trammell

December 10, 2025

5  out of  5
rating by Meggie Aube-Trammell
"Erik Christensen State Farm has been a trustworthy insurance company for my business, home, and automobiles for over ten years. Their service is incredible and I appreciate all that Erik does for our community!"
We responded:
"Thanks for being a loyal customer, Meggie! We're honored to help you with your home, auto and business coverage. "
Profile photo of Tom Miller

Tom Miller

November 14, 2025

5  out of  5
rating by Tom Miller
"If I could rate more than 5 stars I would. Baylee Burt gets 16 stars out of 5 stars for her quick and efficient service and the amazing rate I was quoted and given"
We responded:
"Thanks for suggesting there should be more stars available, Tom! We agree, BayLee's customer service is top-notch, worthy of 16 stars. Call or stop by whenever you have questions or need help with your policies. Appreciate you choosing our local agency! "
Profile photo of Bobo

Bobo

October 28, 2025

5  out of  5
rating by Bobo
"Service is speedy and exceptional , Lauren helped me get full coverage as soon as I needed it. Recommended."
We responded:
"Glad to hear Lauren helped you quickly (and exceptionally). Thanks for choosing our local office!"
Profile photo of Angela Dickinson

Angela Dickinson

October 25, 2025

1  out of  5
rating by Angela Dickinson
"State Farm’s landlord insurance has been one of the most disappointing and costly experiences I’ve ever had as a property owner. When my tenant committed fraud, caused extensive property damage, and left me with significant financial losses, I expected the coverage I had faithfully paid for to actually protect me. Instead, State Farm denied my claim and offered absolutely no meaningful assistance or support.

To make matters worse, when it became clear that my property management company had been negligent in screening and handling the tenant, State Farm provided no guidance or legal support in addressing their role in the loss. I was left entirely on my own—no protection, no advocacy, and no accountability from a company that claims to be “like a good neighbor.”

Their customer service was dismissive, slow, and circular—every interaction felt designed to delay rather than resolve. For landlords seeking real protection and partnership, I cannot stress enough: look elsewhere. State Farm’s landlord insurance is little more than an expensive illusion of coverage."
We responded:
"Angela, please check your email. I’d like to continue our previous conversations and address your concerns."
Profile photo of Caitlin Neahr

Caitlin Neahr

October 24, 2025

5  out of  5
rating by Caitlin Neahr
"Louise was great to work with. Everything was smooth. We live in Valdez and it can be harder to find agents/companies that will insure the area."
We responded:
"Louise does a phenomenal job, and I'm glad she was able to help you, Catilin. Appreciate you choosing us as your "local" agency. Feel free to call or email - or if you're ever in Palmer - stop by!"
Profile photo of Chris Leeper

Chris Leeper

October 24, 2025

5  out of  5
rating by Chris Leeper
"Louise Endes was great to work with. Quick and efficient service to get the results we needed. Would recommend to others."
We responded:
"Happy to hear about your experience, Chris! Thanks for the shout-out to Louise and for choosing our local office. "
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Silas Henderson

October 20, 2025

5  out of  5
rating by Silas Henderson
"Sanchiko was very helpful!"
We responded:
"Thanks for the review, Silas! "
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david freer

October 20, 2025

5  out of  5
rating by david freer
"I have known Eric for many years and been with State Farm even longer. He and his staff have been excellent to work with concerning any claims or questions. I admire his interaction and financial support with the community as the ski club and biking/hiking organization"
We responded:
"Appreciate the shout-out, David, and thank you for being with my agency for so many years. It’s because of the support of customers like you that I’m able to give back to organizations that help build and sustain a strong community!"
Profile photo of Adam Peeler

Adam Peeler

October 3, 2025

5  out of  5
rating by Adam Peeler
"The staff at State Farm in Palmer have made us feel so welcomed to the family. They remember your name and care about what you have going on. Louise has helped my fiance and I with so much and it’s seemed effortless to her. It’s such a relief knowing your insurance agents are real people who will pick up the phone and want to help you however they can."
We responded:
"Welcome to our State Farm family, Adam! Louise goes above and beyond to make sure our customers are well taken care of. And you'll have the same experience with any of the team. ;-) Our real people are here whenever you have questions!"
Profile photo of JayLene Jorgensen

JayLene Jorgensen

September 29, 2025

5  out of  5
rating by JayLene Jorgensen
"Thank you for donating and supporting the Palmer flag football team!"
We responded:
"Happy to support the local team, JayLene!"
Profile photo of Eryka Ragsdale

Eryka Ragsdale

September 29, 2025

5  out of  5
rating by Eryka Ragsdale
"Louise was fantastic! She was able to help me even with my busy schedule and flexible with rescheduling our meetings. I received a quote and the best options for me and my family! Louise helped explain my coverage and payment options so everything could work the way I needed. Highly recommend Louise and this office!"
We responded:
"I'm so glad Louise was able to help you, Eryka. We get that life happens, and schedules are pretty fluid these days. The good news is you found a time that worked and were able to take care of your family. Thanks for choosing our local office! You know how to reach us whenever you have questions. 🙂"
Profile photo of Lila Folsom

Lila Folsom

September 26, 2025

5  out of  5
rating by Lila Folsom
"Thank you for supporting Palmer flag football!"
We responded:
"Happy to support the team, Lila! 🙌"
Profile photo of Jennifer Holcomb

Jennifer Holcomb

September 26, 2025

5  out of  5
rating by Jennifer Holcomb
"Lauren is the best! She is quick and efficient and never fails to be friendly! I highly recommend her and the rest of the Erik Christensen - State Farm Insurance Agency."
We responded:
"Lauren is pretty amazing! Thanks for giving her a shout-out Jennifer, and for choosing us to help you with your insurance. "
Profile photo of DUSTIN WILSON

DUSTIN WILSON

September 25, 2025

5  out of  5
rating by DUSTIN WILSON
"Thank you for donating to Palmer High School flag football!"
We responded:
"You're welcome!🙌"