Customer Relations Representative - State Farm Agent Team Member

Position OverviewDon’t let the title of “Assistant” deter you, we need you as part of our ever growing team! Each one of us plays a crucial part here at the State Farm insurance agency located in beautiful and ever growing downtown Palmer, Alaska. You would have the opportunity to work in an agency, and a town, that is community focused and celebrates individual expression! We want personable, outgoing, and friendly individuals who are excited to engage with this community as a team member and a career. As a Customer Relations Representative for our agency, you would be growing local customer relationships, building public connections, and promoting the aspects of the State Farm Insurance Agency that are closest to home and our lives.ResponsibilitiesIn addition to the high expectations regarding prompt, accurate, and friendly customer service, you would be responsible for navigating customer-focused, needs-based review processes and helping to educate customers about insurance options that work best for them and their current lifestyle.As an Agent Team Member, you will receiveHourly pay plus commission/bonusPaid time off (vacation and personal/sick days)Matching Retirement AccountValuable experience, growth, and knowledgeOpportunity and potential for internal advancementRequirementsCommunication skills are crucial, not simply in insurance but in our everyday lives. Our number one requirement is for positive interpersonal communication skills (written, verbal, and listen) as well as a desire to improve.Extreme ownership and personal accountability; taking responsibility for your decisions and choices. You will have a lot of freedom in the job and will be held accountable to it.As a member of a growing team, the “together” mindset is and the ability to improvise, adapt and overcome will be paramount. We are all in this together and should be flexible enough to help each other when necessary.Intrinsically motivated with a “Pride of Ownership” and drive to accomplish the tasks at hand accurately and timely.The ability to multitask while proactively problem-solving situations which will require a detail-oriented mind.Dedication to the customer and our insistence on a positive overall interaction and furthering the relationship with them.Experience preferred but not required. Willing to train the right person.To be a member of our team, not just “Anyone” will do, but if you have a positive attitude, are self-motivated, goal-oriented, open minded and willing to learn, we hope you will consider completing our application. We look forward to following up with you with the next steps in the interview process.